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GA-970A-D3P (rev. 1.0)
AMD 970 Chipset  
Back GA-970A-D3P
 
Type Oggetto
Driver / Software / OS
Q
 There is a Windows 8 BSOD problem when I upgrade it from Windows 7 which has On/off Charge installed.
A
 Please update to the latest version of On/Off charge from GIGABYTE official website.
Driver / Software / OS
Q
 There is an error when installing the USB 3.0 driver to a system running on Windows 8 with On/off Charge installed.
A
 Please uninstall the On/off Charge from control panel first. Install the USB 3.0 driver before latest version of On/Off charge is installed again.
Driver / Software / OS
Q
 How to determine whether drivers are all installed?
A
 Download Center can help to verify. You may click here for the instructions.
Driver / Software / OS
Q
 What Operatiing System can my motherboard support?
A
 Please refer to the specification on our website or user manual. Attach the two example images of where the information shows on product page or user manual. The information may vary by models.

Driver / Software / OS
Q
 Why does the system pop up an UAC User Account Control alert window while executing Dynamic Energy Saver / Dynamic Energy Saver Advanced / Dynamic Energy Saver 2 or EasyTune6 in Windows Vista / 7?
A
 UAC is a protection procedure made by Microsoft to prevent unauthorized changes. You can modify disable UAC setting in Microsoft and you will no longer receive this message.

If you need to find more detail about Microsoft UAC or how to disable it, you can refer to the following URLs:
Windows Vista 
WIndows 7

Driver / Software / OS
Q
 After installed EasyTune6, I always receive UAC User Account Control alert windows after entering Windows Vista / 7. Is there any way to prevent it?
A
 Kindly download latest EasyTune6 from our web site.
Driver / Software / OS
Q
 Why does the system crash occasionally when Easy Tune 6 and online game Battlefield: Bad Company 2 runs simultaneously?
A
 Battlefield: Bad Company 2 has built-in PunkBuster which had been found compatibility issue with Easy Tune 6 utility. We suggest you to disable Easy Tune 6 before playing this game to prevent system crash.
Driver / Software / OS
Q
 After using the program Xpress Recovery2 from the Driver CD to backup the files, when rebooting the system why won't Xpress Recovery run by pressing F9 as indicated, the only way to run Xpress Recovery2 is by inserting the Driver CD and running it off the CD?
A
 The latest version of Xpress Recovery2 has fixed this issue, please go to Utility section under Motherboard support and download latest Xpress Recovery2.
Driver / Software / OS
Q
 Are there any restrictions or limitations when using Xpress Recovery2 software?
A
 If your hard disk size capacity is larger than 137GB, Xpress Recovery2 will install successfully under Windows XP SP1or later, Windows 2000 SP3or later. If you are using any older versions of O.S to the ones that was mentioned, please install software called "EnableBigLba" , to ensure Xpress Recovery2 will install properly.
System / HW Installation
Q
 USB 3.0 performance drops after system shut down in Windows 8.
A
 Please update BIOS to latest version and [Load Optimized Defaults]. If problem remains, kindly set [xHCI Mode] to [Enable].
System / HW Installation
Q
 What is the weight limit for the CPU cooler?
A
 The weight limit is 450g.
System / HW Installation
Q
 Does the CMOS battery CR2032 pass UL product certification?
A
 Yes, it has passed UL product certification.
System / HW Installation
Q
 Does the USB connector pass UL product certification?
A
 Yes, it has passed UL product certification.
Peripherals
Q
 How to adjust volume control with SPDIF out?
A
 Since the data requires decoding, volume control can only be adjusted through decoding unit or amplifier rather than the sending device motherboard.  
Peripherals
Q
 My motherboard provides Wake On LAN feature as you mentioned. But, I don't know how to enable the feature. Can you tell me?
A
 At first, please try to get into BIOS setup program. Then under Power Management section, please try to enable PME EVENT WAKE UP option and save the setting to exit the program. After reboot into Windows, please open Device Manager, then check the status of LAN controller and enable the device wake up option later.
Memory
Q
 Why can't I enable some RAID function?
A
 Due to the limitation of PC structure, the capacity of shadow memory is fixed. If the shadow memory is not enough, some of the RAID controllers will be inactive.
Product Spec.
Q
 What is the difference between a 24-pin and a 20-pin motherboard power connector?
A
 The 20-pin connector belongs to older ATX standard while 24-pin connector follows newer ATX standard. The 24-pin connector just the 20-pin cable with 4 extra wires to provide extra current. As long as your power supply can provide sufficient power to the motherboard, you can still use 20-pin power supply. 
Product Spec.
Q
 Does it support jumbo frame LAN function?
A
 Yes, it supports 9K jumbo frame.
Storage Devices
Q
 Why doesn’t the system recognize all 6 hard disks while using RAID 10 array? Instead, only 4 of them were detected.
A
 RAID 10 requires to use a multiple of 4 HDDs. With recent technology and RAID 10 specification, so far it can only support up to 4 hard disk at a time while using RAID 10 array.
BIOS
Q
 How come the Energy star certification mark and the DualBIOS logo disappear during BIOS POST?
A
 EPA has strengthened the requirements for computers earning the ENERGY STAR certification mark. Desktop computer is eligible for ENERGY STAR. Therefore, the Energy star certification mark will be removed in motherboard BIOS. Meanwhile, the DualBIOS logo will be removed.

For detail of EPAEnvironmental Protection Agency, please click here

Others
Q
 How to use Xpress Recovery2?
A
 Xpress Recovery2 is designed to provide quick backup and restoration of hard disk data. Supporting Microsoft operating systems including Windows XP/2000/NT/98/Me and DOS, and file systems including FAT16, FAT32, and NTFS, Xpress Recovery2 is able to back up data on hard disks on PATA and SATA IDE controllers. After Xpress Recovery2 is executed from CD-ROM for the first time, it will stay permanent in your hard disk. If you wish to run Xpress Recovery2 later, you can simply press F9 during system bootup to enter Xpress Recovery2 without the CD-ROM. System requirements:
  1. Intel x86 platforms
  2. At least 64M bytes of system memory
  3. VESA-supported VGA cards
How to use the Xpress Recovery2 Initial access by booting from CD-ROM and subsequent access by pressing the F9 key: Steps: After entering BIOS Setup, go to Advanced BIOS Feature and set to boot from CD-ROM. Save the settings and exit the BIOS Setup. Insert the provided driver CD into your CD-ROM drive. Upon system restart, the message which says "Boot from CD/DVD:" will appear in the bottom left corner of the screen. Press any key to enter Xpress Recovery2. After the steps above are completed, subsequent access to Xpress Recovery2 can be made by simply pressing the key during system power-on.



*NOTE:
  1. If you have already entered Xpress Recovery2 by booting from the CD-ROM, you can enter Xpress Recovery2 by pressing the key in the future.
  2. System storage capacity and the reading/writing speed of the hard disk will affect the data backup speed.
  3. It is recommended that Xpress Recovery2 be immediately installed once you complete installations of OS and all required drivers as well as software.
The Main Screen of Xpress Recovery2
  1. RESTORE: Restore the backed-up data to your hard disk. This button will not appear if there is no backup file.
  2. BACKUP: Back up data from hard disk.
  3. REMOVE: Remove previously-created backup files to release disk space.
    This button will not appear if there is no backup file.
  4. REBOOT: Exit the main screen and restart the system.
Limitations:
  1. Not compatible to Xpress Recovery.
  2. For the use of Xpress Recovery2, a primary partition must be reserved.
  3. Xpress Recovery2 will store the backup file at the end of the hard disk, so free space available on the hard disk for the backup file must be allocated in advance. A minimum 4GB is recommended but the actual space is dependent on the size of the data to be backed up
  4. Capable of backing up hard disks installed with Windows operating systems including DOS and Windows XP/2000/NT/9x/Me.
  5. USB hard disks are currently not supported.
  6. Does not support RAID/AHCI class code 0104/0106 hard disks.
  7. Capable of backing up and restoring only the first physical hard disk.
    Hard disks detection sequence is as follows:
    1. PATA IDE primary channel
    2. PATA IDE secondary channel
    3. SATA IDE channel 1
    4. SATA IDE channel 2
    5. SATA IDE channel 3
    6. SATA IDE channel 4
Precautions:
  1. When using hard disks with more than 128G under Windows 2000, be sure to execute the EnableBigLba.exe program from the driver CD before data backup.
  2. It is normal that data backup takes longer time than data restoration.
  3. Xpress Recovery2 is compliant with the GPL regulations.
  4. On a few motherboards based on Nvidia chipsets, BIOS update is required for Xpress Recovery2 to correctly identify RAID and SATA IDE mode. Please contact your motherboard manufacturer.
  5. Xpress Recovery2 supports only PATA hard disks and not SATA hard disks on the following motherboards As this is a BIOS-related issue, it can be solved by BIOS update GA-K8U GA-K8U-9 GA-K8NXP-SLI GA-K8N Ultra-SLI GA-K8N Pro-SLI GA-K8NXP-9 GA-K8N Ultra-9 GA-K8NF-9 PCB Ver. 1.0 GA-K8NE PCB Ver. 1.0 GA-K8NMF-9 GA-8N-SLI Royal GA-8N-SLI Pro GA-8N-SLI